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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Behr

October 10, 2024

5  out of  5
rating by Haley Behr
"Knowledgeable and friendly"
We responded:
"Thank you, Haley, for your kind words! We're thrilled to hear that you found our team knowledgeable and friendly. Your satisfaction is our top priority, and we appreciate your trust in us."
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Sharon Daniels

August 1, 2024

5  out of  5
rating by Sharon Daniels
"Spencer was extremely helpful, nice and thorough. I have been with State Farm for many years and will continue to do so."
We responded:
"Sharon, thank you so much for choosing our agency! We appreciate you! - Dexter Smith State Farm Insurance & Financial Services"
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Dax Havens

July 31, 2024

5  out of  5
rating by Dax Havens
"I’ve had a great experience with these folks. Spencer explained my options and coverages very thoroughly, and helped walk me through the steps. It’s nice to work with someone that talks to you like a friend, I recommend them 100%!"
We responded:
"Thank you, Dax, for your kind words and recommendation! We're thrilled to hear that Spencer provided you with a thorough and friendly experience. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Payton Dary

July 25, 2024

5  out of  5
rating by Payton Dary
"Dexter was so easy to work with, flexible, and efficient! Moving to a new state has been stressful and he made the process very easy! Highly recommend him and his office!"
We responded:
"Thank you, Payton, for your kind words! We're thrilled to hear that Dexter made your move easier and stress-free. Your recommendation means a lot to us."
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Donna Jerome

July 23, 2024

5  out of  5
rating by Donna Jerome
"Switched both Auto and Renters Insurance recently to State Farm. Spencer Smith was an enormous help along with efficiently being able to give me a quote within minutes. In addition I am saving on premiums even with some increased coverage My new account was set up quickly and efficiently with the added benefit of paperless Auto Pay. Thank you again, Spencer and State Farm!"
We responded:
"Thank you, Donna! We're thrilled to hear about your positive experience with Spencer and the seamless transition to State Farm. We appreciate your trust and are glad to provide you with savings and efficient service. Welcome to the State Farm family!"
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VTX Rudy

July 6, 2024

5  out of  5
rating by VTX Rudy
"Nice people to do business with."
We responded:
"Thank you for your kind words! We strive to provide excellent service to all our clients. - Dexter Smith State Farm Insurance & Financial Services."
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Joshua Sanders

June 29, 2024

5  out of  5
rating by Joshua Sanders
"Professional, Friendly and great rates, what else do you need ?"
We responded:
"Thank you for your kind words, Joshua! We strive to provide excellent service and competitive rates. -Dexter Smith - State Farm Insurance Agent"
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Bob Reeves

June 27, 2024

5  out of  5
rating by Bob Reeves
"The Dexter Smith Statefarm team is fantastic at what they do and have great customer service."
We responded:
"Thank you for your kind words, Bob! We strive to provide excellent customer service and are thrilled to hear about your positive experience with our team. We appreciate your feedback! -Dexter Smith State Farm Insurance & Financial Services."
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Cassie Adelman

June 11, 2024

5  out of  5
rating by Cassie Adelman
"Dexter and his team made switching our insurance policies very easy and seamless! He is very knowledgeable and helpful with what policies are best for our family!"
We responded:
"Thank you for the kind words, Cassie! We are thrilled to hear that you had a smooth experience switching your insurance policies. Our team is always here to help find the best coverage for your family. - Dexter Smith State Farm Insurance & Financial Services"
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Raylyn Krauter

May 17, 2024

5  out of  5
rating by Raylyn Krauter
"I was referred to Trevor by my son. So happy I took his advice. Trevor was thorough as he explained auto and home insurance and the benefits I would receive. When I said I needed help with online service Trevor took me through the whole process!! He was very patient!!! A great experience!! The entire team is so kind and helpful!"
We responded:
"Thank you for sharing your positive experience, Raylyn! We are thrilled to hear that Trevor provided excellent service and assistance with your insurance needs. Our team is always here to help. - Dexter Smith State Farm Insurance & Financial Services"
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Richard Lange

March 15, 2024

5  out of  5
rating by Richard Lange
"Working with Trevor and the other folks at State Farm have truly made this experience enjoyable. Trevor is very knowledgeable and courteous, and worked hard to put a package together to help us out. I would recommend."
We responded:
"Thank you so much for trusting Trevor with your insurance needs. We are glad we were able to find you the right bundle that met your needs! - Dexter Smith State Farm Insurance & Financial Services"
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Calob Rautmann

January 23, 2024

5  out of  5
rating by Calob Rautmann
"I hit a deer a while back and thanks to my representative Haley Rautmann it was incredibly easy to fill out and file for damages along with the ability to call her and ask questions"
We responded:
"We were so sad to hear about your accident but so glad to hear that you were okay. Thank you for taking the time to leave us a review as we are thrilled to hear that your claim experience was smooth and quick. - Dexter Smith State Farm Insurance & Financial Services"
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Lisa McClurg

January 22, 2024

5  out of  5
rating by Lisa McClurg
"Absolutely fabulous office to work with. My son slid into a ditch with the slippery weather we have been having and needed a tow truck to get out. Jenna was amazing, she asked if my son was okay and then let me know that my insurance policy would cover the tow truck. It was super easy to get my receipt to them and by 8:00 the next morning I had a text that my check was ready. (I had chosen to pick it up instead of mail. ) I highly recommend Dexter and his staff. Thanks for making a stressful day much less stressful."
We responded:
"Thank you for your kind words, Lisa! We were so glad to hear that your son was okay after his accident and we are glad we could help make a stressful and scary situation less stressful. We appreciate your recommendation! - Dexter Smith State Farm Insurance & Financial Services"
Profile photo of Bharath Shankarlingaiah

Bharath Shankarlingaiah

January 19, 2024

5  out of  5
rating by Bharath Shankarlingaiah
"Matt Henschel saved more than $100 on my payment and navigated me throughout the whole process patiently. I would highly recommend going with State Farm and Matt Henschel."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Matt and that he was able to save you money in the meantime!! - Dexter Smith State Farm Insurance & Financial Services"
Profile photo of Karen Meyer

Karen Meyer

January 18, 2024

5  out of  5
rating by Karen Meyer
"Matt Henschel provided excellent customer service, answering any questions I had promptly. He also saved me over $300 for our car, camper and renters insurance. Very pleased with his service!"
We responded:
"Thank you for your kind words, Karen! We're thrilled to hear that Matt provided excellent service and saved you money on your auto, RV and renters insurance. We appreciate your business! - Dexter Smith State Farm Insurance & Financial Services"
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Lois Goss

January 12, 2024

5  out of  5
rating by Lois Goss
"Ryan is awesome, always helpful and on top of things"
We responded:
"Thank you, Lois! We appreciate your kind words and are glad to hear that Ryan has been helpful. - Dexter Smith State Farm Insurance & Financial Services"
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mark brock

January 5, 2024

5  out of  5
rating by mark brock
"If you want to meet the definition of a stand up, good, and forth right person, it is clearly, Trevor; of Dexter Smith-State Farm Agency. I have been working with him for several years now and he always takes his time with me. I know he is an incredibly busy person, but HE TAKES TIME with all of his clients to make sure they feel they have been covered and safe; I have a new life insurance policy with him that is offered by State Farm. You should ask him about it. It is a real self-cleaning microwave of a policy. It is inexpensive for what you get as well.If you feel like a number with your current insurance agent, call TREVOR. You will never feel like a number again."
We responded:
"Mark, thank you so much for trusting Trevor with your insurance needs for so many years. - Dexter Smith State Farm Insurance & Financial Services"
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samantha hintz

January 5, 2024

5  out of  5
rating by samantha hintz
"Matt was easy to talk to. Answered every question we had and was pleasant on the phone"
We responded:
"Thank you for the kind review! - Dexter Smith State Farm Insurance & Financial Services"
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T M Beining

December 26, 2023

5  out of  5
rating by T M Beining
"I was with another insurance company for over 25 years. Spencer gave me quotes that were for more coverage and less money than I was paying. Thank You!"
We responded:
"We are so glad that you made the switch to our agency. Thank you for the review. - Dexter Smith State Farm Insurance & Financial Services"
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Toni Heine

December 14, 2023

5  out of  5
rating by Toni Heine
"This team is friendly, quick, accurate and, thorough. I could not ask for more!"
We responded:
"Thank you for the review, Toni! - Dexter Smith State Farm Insurance & Financial Services"
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Patricia Gabrish

November 15, 2023

5  out of  5
rating by Patricia Gabrish
"Had to stop in and change some policy info. Very nice office and great help"
We responded:
"Thank you for the review! - Dexter Smith State Farm Insurance & Financial Services"
Profile photo of Heyits Dy

Heyits Dy

August 15, 2023

5  out of  5
rating by Heyits Dy
"After over 10 yrs with my previous company who didnt care about working with me, I called and talked with Matt, and he made my day with better rates and awesome service!!!"
We responded:
"Thank you so much for choosing our agency with your insurance needs. - Dexter Smith State Farm Insurance & Financial Services"
Profile photo of Zach Thiel (LakesideZ)

Zach Thiel (LakesideZ)

August 2, 2023

5  out of  5
rating by Zach Thiel (LakesideZ)
"For years I've always thought making changes to move away from my primary insurance company would be difficult and painful. I was loyal for 20 plus years and finally felt it was time for a change. Working with Matt (and Dexter Smith) at State Farm in Sheboygan Falls, WI was an amazing experience. Nowadays with busy lives it's just easier for some including myself to handle everything electronically and over email\phone and Matt hit it out of the park. If I could give 10 stars I would, thank you and looking forward to a long standing relationship."
We responded:
"Zach, thank you so much for making the switch to our State Farm agency. We appreciate the trust that you have put into Matt. We enjoy working with you! - Dexter Smith State Farm Insurance & Financial Services"
Profile photo of Matt Henschel

Matt Henschel

April 27, 2023

5  out of  5
rating by Matt Henschel
"I recently switched to State Farm Insurance and was immediately impressed with Dexter Smith's office. I was a first-time home buyer with little help, Ryan from their office; took the time to sit down and explain everything that I had questions on. After meeting with him, I realized that the mortgage company steered me into the wrong coverage just to approve my loan. Now with bundling my auto policies, I'm saving money with better coverage."
We responded:
"Matt, thank you so much for trusting State Farm and our agency with your home and auto insurance. We thoroughly enjoy working with you! - Dexter Smith State Farm Insurance & Financial Services"
Profile photo of Siân Whitney

Siân Whitney

February 13, 2023

5  out of  5
rating by Siân Whitney
"Trevor was super helpful and reassuring, answered all my questions and worked with me till I was happy. I'm excited to be covered at a reasonable price, thank you guys!"
We responded:
"Thank you Sian!! We are glad that you chose our agency to take care of your insurance needs! - Dexter Smith State Farm Insurance & Financial Services "