State Farm® Insurance Agent Dexter Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Monty Belger
March 13, 2026
5
out of
5
rating by Monty Belger
"Great service!"
We responded:
"Thank you, Monty, for your feedback! We're glad to hear you had a great experience with our service. If you need anything else, feel free to reach out."
Fred Lipske
March 9, 2026
5
out of
5
rating by Fred Lipske
"Dealing with Dexter and Roshonda was outstanding. Both are very pleasant to deal with. Roshonda was easy to talk to and handled the paperwork fast and followed up with answers to questions and concerns."
We responded:
"Thank you, Fred, for your kind words about us. We're glad to hear that Roshonda made the process smooth and addressed your questions promptly. We appreciate your feedback and support."
Heather Heier
March 7, 2026
5
out of
5
rating by Heather Heier
"Very helpful and was very informative with both policies I took out. Thank you!! ☺️"
We responded:
"Thank you, Heather, for your kind words! I'm glad to hear that you found the information on your policies helpful. If you have any more questions, feel free to reach out anytime. "
Ryan Scheele
March 5, 2026
5
out of
5
rating by Ryan Scheele
"Matt was very helpful throughout our process of getting insurance!"
We responded:
"Thank you, Ryan, for sharing your experience! It's great to hear that Matt was able to assist you effectively with your insurance needs. We appreciate your feedback and support."
Brittany Moore
March 3, 2026
5
out of
5
rating by Brittany Moore
"Very helpful! Saved me a lot of money!"
We responded:
"Thank you, Brittany, for your feedback! We're glad to hear that we could help you save money. If you have any more questions or need further assistance, feel free to reach out."
Daniel Conta
February 23, 2026
5
out of
5
rating by Daniel Conta
"Very pleased with the experience/rates.Assume this was "introductory offer" which signif. Increase regardless of any change to my driving/claims record."
We responded:
"Thank you, Daniel, for sharing your experience with us. We're glad to hear you found the rates satisfactory initially. If you have any questions about your policy or changes, feel free to reach out. "
Joseph Childers
February 20, 2026
5
out of
5
rating by Joseph Childers
"Very pleased with her she is very plesent to chat to very happy how she handled everything with me throughout the hole deal."
We responded:
"Thank you, Joseph, for your kind words. We're glad to hear that you had a positive experience and that everything was handled smoothly. If you have any more questions or need further assistance, feel free to reach out."
Virginia Payne
February 10, 2026
5
out of
5
rating by Virginia Payne
"I'm very pleased with my new Insurance rate and my agent, Ryan. Friendly and very helpful!!"
We responded:
"Thank you, Virginia, for sharing your experience with us! We're glad to hear that Ryan was friendly and helpful in securing a rate that works for you. Your feedback is greatly appreciated. "
Nancy Schubert
February 9, 2026
5
out of
5
rating by Nancy Schubert
"Roshanda was excellent, knowledgeable, able to answer all my questions, plesant & kind."
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
Charlotte Hanson
February 7, 2026
5
out of
5
rating by Charlotte Hanson
"The best experience going through all that stuff! Roshonda made it so easy for us! Walked us through everything and explained everything! And I don’t know how she did it but we got the best rates I’ve ever seen!! Thank you!!!"
We responded:
"Thank you, Charlotte, for sharing your experience! We're glad Roshonda could guide you smoothly and help secure great rates. Your feedback means a lot to us."
Douglas Hanson
February 6, 2026
5
out of
5
rating by Douglas Hanson
"Our new agent was very knowledgeable and experienced in all of the fields that we needed to touch base on.And got me a really good deal.She is great"
We responded:
"Thank you, Douglas, for sharing your experience with us. We're glad to hear that our agent was able to assist you effectively and secure a good deal. Your feedback is greatly appreciated."
Don
February 2, 2026
5
out of
5
rating by Don
"Roshonda was a great help and was very patient with me."
We responded:
"Thank you, Don, for your kind words about Roshonda. We're glad to hear she was able to assist you with patience and support. Your feedback is greatly appreciated."
Matthew Rysewyk
January 29, 2026
1
out of
5
rating by Matthew Rysewyk
"I regret having to leave this office after 25 years of being their customer. It started when I went add my daughter to our account late last year. We we're given a quote that was reasonable and proceeded forward. Within 2 weeks of that quote, our overall insurance doubled and the number that was given for my daughter had quadrupled! In shock, I called the office and they were also confused and said it looked like I was charged twice but they would look into it and call me back, I believe the gentleman's name was Matt. Kind and cordial he was. When the call came back, it was explained to me that the pricing was in fact not in error and it was due to updated pricing for the next period. I was again in shock and asked if they could see how this looked like a bait and switch. Throughout that conversation (the woman I cannot recall her name), I was given a lot of "I'm sorry" but no solutions. There was no consideration given to possibly exploring what changes to the insurance policies could be made to help lower the price or bring it back closer to what was originally quoted, just "I'm sorry". I understand I made some claims within the past 3 years, but this was a brutal slap to the face for a customer who was with the office when Greg Bovre was in his prime. I emailed to cancel all policies once I had secure other insurance (which was much closer to what they had originally quoted). I received no response, no confirmation nor inquiry as to why, just silence. Future buyers beware, this isn't the "Good Neighbor" it used to be."
We responded:
"Thank you for your feedback. We'd like to learn more about your experience and see how we can help—please reach out when you have a moment."
Nelda Bledsoe
January 29, 2026
5
out of
5
rating by Nelda Bledsoe
"Friendly and helpful"
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval."
Patrick Tufly
January 22, 2026
5
out of
5
rating by Patrick Tufly
"It was easy simple made sure to explain everything and answered all my questions very professional"
We responded:
"Thank you, Patrick, for your review. We're glad to hear that everything was explained clearly and your questions were answered. Your feedback is appreciated! "
Greg Vollbrecht
January 16, 2026
5
out of
5
rating by Greg Vollbrecht
"I worked with Trevor to update our home and auto policies, as well as to generate a policy for my mom. He was very knowledgeable and helpful."
We responded:
"Thank you, Greg, for sharing your experience with Trevor. It's great to hear that he was able to assist you with updating your policies and generating a new one for your mom. We appreciate your feedback and support."
Brayden Peterson
January 2, 2026
5
out of
5
rating by Brayden Peterson
"Great customer service when switching from progressive to State Farm."
We responded:
"Thank you, Brayden, for your feedback! We're glad to hear that the transition from Progressive to State Farm was smooth and that you appreciated our customer service. If you have any more questions or need assistance, feel free to reach out."
Jeanne Hoopman
December 18, 2025
5
out of
5
rating by Jeanne Hoopman
"We are extremely happy with the service we received from Trevor at State Farm Insurance. He’s very knowledgeable and wants to make certain that we have proper coverage on our vehicles as well as our home. Well done Trevor!"
We responded:
"Thank you, Jeanne, for sharing your experience with Trevor at our agency. We're glad to hear that his knowledge and dedication to ensuring you have the right coverage made a positive impact. Your feedback is greatly appreciated."
Anne Preston
December 17, 2025
5
out of
5
rating by Anne Preston
"Great Reliable Care 👍"
We responded:
"Thank you, Anne, for your feedback! We're glad to know you find our care reliable. Your support means a lot to us. "
Heidi Voss
December 16, 2025
5
out of
5
rating by Heidi Voss
"Had a good yearly review and was shown some different options to better our coverage and premiums."
We responded:
"Thank you, Heidi, for sharing your experience with us. It's great to hear that your yearly review was helpful in exploring options to enhance your coverage and premiums. We're here to assist you anytime."
Jayson Hansen
December 9, 2025
5
out of
5
rating by Jayson Hansen
"They saved me money and were very informative and friendly."
We responded:
"Thank you, Jayson, for your feedback! We're glad to hear that our team was able to help you save money while providing informative and friendly service. Your support means a lot to us."
Roshonda Thornton
December 3, 2025
5
out of
5
rating by Roshonda Thornton
"Wonderful team!"
We responded:
"We are committed to providing 5-star experiences, and we're so glad we succeeded with you! Thank you for this great review."
Nicole Wooton
October 10, 2025
5
out of
5
rating by Nicole Wooton
"We’re always swapping cars, adding new toys, and changing things up — and this agency somehow keeps up with all of it! 🚗🏍️🚤 Every time we call or email, they’re on it right away. No confusion, no delays — just friendly, fast, and reliable service. With how often our garage lineup changes, having an insurance team this on top of things is priceless. Highly recommend! 🙌"
We responded:
"Thank you, Nicole, for your kind words and for trusting us with your ever-changing insurance needs! We're glad to hear that our team has been able to provide you with the quick and reliable service you deserve. Your recommendation means a lot to us. "
Amy Netzer
September 18, 2025
5
out of
5
rating by Amy Netzer
"Trevor was very nice and easy to talk to about our insurance needs."
We responded:
"Thank you, Amy, for your kind words about Trevor. It's great to hear that he made discussing your insurance needs a pleasant experience. We appreciate your feedback and look forward to assisting you in the future."
Noelle Drake
August 28, 2025
5
out of
5
rating by Noelle Drake
"Friendly efficient made it super simple to switch best possible experience when trying to deal with switching insurance companies."
We responded:
"Thank you, Noelle, for your kind words! We're glad to hear that switching your insurance was a smooth process. If you need anything else, feel free to reach out."