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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 11, 2023

1  out of  5 rating by R
"So strange to see an insurance guy speeding and tailgating on the freeway with his photo on the truck."

Heyits Dy

August 15, 2023

5  out of  5 rating by Heyits Dy
"After over 10 yrs with my previous company who didnt care about working with me, I called and talked with Matt, and he made my day with better rates and awesome service!!!"

Zach Thiel (LakesideZ)

August 2, 2023

5  out of  5 rating by Zach Thiel (LakesideZ)
"For years I've always thought making changes to move away from my primary insurance company would be difficult and painful. I was loyal for 20 plus years and finally felt it was time for a change. Working with Matt (and Dexter Smith) at State Farm in Sheboygan Falls, WI was an amazing experience. Nowadays with busy lives it's just easier for some including myself to handle everything electronically and over email\phone and Matt hit it out of the park. If I could give 10 stars I would, thank you and looking forward to a long standing relationship."

Matt Henschel

April 27, 2023

5  out of  5 rating by Matt Henschel
"I recently switched to State Farm Insurance and was immediately impressed with Dexter Smith's office. I was a first-time home buyer with little help, Ryan from their office; took the time to sit down and explain everything that I had questions on. After meeting with him, I realized that the mortgage company steered me into the wrong coverage just to approve my loan. Now with bundling my auto policies, I'm saving money with better coverage."

Kayla Bray

February 22, 2023

5  out of  5 rating by Kayla Bray
"Dexter Smith State Farm is a great agency. Dexter is always so kind and helpful. He communicates very well and very efficiently which is great when seeking insurance help. He is very knowledgeable and that shines through. I highly recommend working with Dexter and his office staff for all of your insurance needs!"

Siân Whitney

February 13, 2023

5  out of  5 rating by Siân Whitney
"Trevor was super helpful and reassuring, answered all my questions and worked with me till I was happy. I'm excited to be covered at a reasonable price, thank you guys!"

Mark Kreutz

January 19, 2023

5  out of  5 rating by Mark Kreutz
"Fast and friendly service with a smile. Katie is awesome."


January 18, 2023

5  out of  5 rating by Zerix
"Dexter and his agents have been amazing since I switched to them. They are always ready to help with anything they can regarding your state farm policies. Honestly one of the best decisions I have made! If you have a question about insurance they will answer it and then some! Thank you so much Dexter! David"

Karina Berdyck

January 13, 2023

5  out of  5 rating by Karina Berdyck
"Mitchel is very friendly and professional! He made some hard life changes easier to navigate through!"

Sharon Daniels

January 11, 2023

5  out of  5 rating by Sharon Daniels
"Mitchel was extremely helpful, nice and thorough. I have been with State Farm for many years and will continue to do so."

Alicia Kwallek

January 6, 2023

5  out of  5 rating by Alicia Kwallek
"Mitchel was very helpful. And explained everything thoroughly and answered any questions I had and was able to get me the best deal possible. 10/10 would recommend to anyone!"

Rashad The “Eazy E” Entertainer

December 12, 2022

5  out of  5 rating by Rashad The “Eazy E” Entertainer
"Mitchell was absolutely awesome and courteous. He got me a great deal!"


November 30, 2022

5  out of  5 rating by Abraham
"State Farm Insurance save me BIG money 💰 I definitely recommend to any driver to talk to Mr. Mitchell he knows how to save you money and offer you the best service..... Ones again Thank you Mitchell"

Joe Mazza

November 29, 2022

5  out of  5 rating by Joe Mazza
"Mitchel was fantastic. Knowledgeable, concise, organized. He knows his business and made solid, thoughtful suggestions. I also like his confidence in asking for the business. Mitchel is a professional."


November 16, 2022

5  out of  5 rating by S M
"Trevor was really easy to work with. He explained everything, and answered all my questions. He followed up with me, and there was no pressure while working with Trevor. This switch to Trevor, and State Farm was a no brainer!"

Jodyne Pagel

November 10, 2022

5  out of  5 rating by Jodyne Pagel
"Response time was always quick! Patient and explained things very clearly. Thank you!"

Nicole Tanner

November 10, 2022

5  out of  5 rating by Nicole Tanner
"Mitchell is a great agent. He got me a huge discount on my auto insurance. I even moved my renters insurance. I highly recommend."

Brenda Gillespie

November 2, 2022

5  out of  5 rating by Brenda Gillespie
"Mitchell did a wonderful job explaining everything in detail. He is a very personable gentlemen."

Coragan Wieck

November 1, 2022

5  out of  5 rating by Coragan Wieck
"My family has been with american family long before I could drive, and I stayed with them as well. I was always curious what was out there so about a year ago I checked into rates from other leading competition, including State Farm. I decided against changing companies because at the time because it seemed like it was too much of a hassle. Mitchell was persistent but not overbearing with getting my business through his branch with Dexter Smith. He called me right after my inquiry, then followed up 6 months later and life was very hectic so I told him to check back in a few months. He had called me earlier this week and gave me some quotes on renters and auto, it was a hectic week for me but he was very patient and worked with me to retain my business! From a scale of 1/10 he gave me 101%! Life gets super busy and you forget about things, but I am super super glad that he was politely persistent and checked in to see if I was still looking! In the end State Farm helped me save over $100 on my insurance combined!"

Adam Konz

October 25, 2022

5  out of  5 rating by Adam Konz
"They have given us the best service available! We highly recommend them for all your insurance needs."

Devin Gardapee

October 24, 2022

5  out of  5 rating by Devin Gardapee
"Haley was very efficient and effective and got me some great savings! Thanks Haley :)"

Vikas Nair

October 18, 2022

5  out of  5 rating by Vikas Nair
"Excellent and precise explanation on important aspects of insurance"

John Schoerner

October 5, 2022

5  out of  5 rating by John Schoerner
"Very friendly staff, excellent insurance"

Nicholas Spencer

October 3, 2022

5  out of  5 rating by Nicholas Spencer
"Trevor S. at the "Dexter Smith-State Farm Insurance Agency" was great to work with. His communication and promptness was greatly appreciated!"

Katie Ulezelski

October 3, 2022

5  out of  5 rating by Katie Ulezelski
"This review is for Haley Wimmler, who assisted me with a hit and run claim on my car. I was out of state at the time, calling with a time difference/just before closing and Haley willingly helped me start a claim promptly! She also was available for any other problems or questions that arose and was extremely helpful. Thanks Haley!"